Orders and delivery
Confirm you received your order
Confirm receipt to complete your order, then leave a review.
Last updated Sep 29, 2026
Confirm receipt
- Open your order at Account > Orders.
- Select Confirm receipt.
- Optional: add a photo of the items (JPEG, PNG, or WebP).
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Your order changes to Completed.
If you do not confirm, Gottit completes the order automatically 3 days after delivery or pickup.
Something is wrong?
Do not confirm receipt. Ask for a refund instead. See Ask for a refund.
Review your items
After your order is completed, you can review each item you bought. See Write a product review.
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Still need help?
If this guide did not answer your question, contact Gottit support.