Orders and delivery

Confirm you received your order

Confirm receipt to complete your order, then leave a review.

Last updated Sep 29, 2026

Confirm receipt

  1. Open your order at Account > Orders.
  2. Select Confirm receipt.
  3. Optional: add a photo of the items (JPEG, PNG, or WebP).

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Your order changes to Completed.

If you do not confirm, Gottit completes the order automatically 3 days after delivery or pickup.

Something is wrong?

Do not confirm receipt. Ask for a refund instead. See Ask for a refund.

Review your items

After your order is completed, you can review each item you bought. See Write a product review.

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Still need help?

If this guide did not answer your question, contact Gottit support.