Get help and make privacy requests

Contact support

• Signed in: go to Account > Support.
• Not signed in: use the Contact page on Gottit.

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Enter a subject and a message. Add your order reference if you have one. The Gottit team replies by email. Messages do not show in your account.

You can send up to 3 messages an hour.

For refunds, use the refund request on your order, not the support form. See Ask for a refund.

Privacy requests

To see, correct, or delete your personal data, or to stop marketing messages, contact support.

1. Say what you want to do.
2. Gottit checks your identity first.

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If you ask to delete your account, Gottit removes the personal data it can. The law requires Gottit to keep some records, for example orders, payments, and refunds.