Get help and make privacy requests

Contact support

• Signed in:

1. Click the Account Menu, then select Settings.
2. Click the Support Tab.
3. Enter your Subject Message, then click the Send Message button.

• Not signed in:

1. Scroll down to the bottom and click the Contact Us under the Help column.
2. Enter your Name, Email, Subject, & Message, then click the Submit Message button.

Enter a subject and a message. Add your order reference if you have one. The Gottit team replies by email. Messages do not show in your account.

You can send up to 3 messages an hour.

For refunds, use the refund request on your order, not the support form. See Ask for a refund.

Privacy requests

To see, correct, or delete your personal data, or to stop marketing messages, contact support.

1. Say what you want to do.
2. Gottit checks your identity first.

If you ask to delete your account, Gottit removes the personal data it can. The law requires Gottit to keep some records, for example orders, payments, and refunds.